WhatsApp ordering assistant for restaurants in Irbid, Jordan
The short answer: a WhatsApp ordering assistant is an AI assistant that answers your customers within seconds, in the Jordanian dialect, on WhatsApp, Instagram and Messenger. It takes orders from your menu and your real prices, prices delivery from the customer's location, and brings every order to one dashboard.
Al Nakheel AI (النخيل للذكاء الاصطناعي) is a company from Irbid, and this is exactly what it does. Plans start at 49 JOD a month per restaurant, and there is a free plan.
In Irbid, an order starts with a message: a student on University Street after class, a family wanting Friday lunch, someone in Al-Husn asking «do you deliver to us?». The messages arrive in the same hour the kitchen is full and the cashier is busy, and a message left unanswered can turn into an order from another restaurant.
What the assistant does for your restaurant
- Answers within seconds, in the local dialect. Natural Jordanian Arabic, and English or Arabizi when the customer writes that way. It understands voice notes and can reply by voice.
- Takes orders from your own menu. Only the items and prices you set; it never invents an item or a price. Mark an item «sold out today» and it stops offering it until the next morning.
- Prices delivery correctly. The customer shares a location; the fee comes from the real distance and your rates, from the nearest branch.
- Shows the summary before saving. Each item with its price, delivery, the total and payment, and the order is saved only after the customer agrees. The total is calculated by the system, not by the AI.
- Knows when to hand over. Complaints, payment problems and special requests go to a person from your restaurant.
Official, and on your own number
Al Nakheel is a Meta Tech Provider on the official WhatsApp Business Platform: no apps imitating WhatsApp Web that put your number at risk. The connection runs from your restaurant's own Meta account, and you can keep using the WhatsApp Business app on the same number.
Prices in dinars
| Plan | Per restaurant, monthly | Conversations | Channels |
|---|---|---|---|
| Free | 0 | 10 | |
| Starter | 49 JOD | 800 | WhatsApp, 15 min of voice |
| Essential | 99 JOD | 1,700 | WhatsApp, Instagram, Messenger, 37 min of voice |
| Growth | 159 JOD | 3,000 | All channels, 80 min of voice, driver dispatch, weekly report |
A conversation is one customer in 24 hours, however many messages. Setup is 25 JOD once: we enter your menu, connect the channels and train your staff.
Common questions
Does it work on the restaurant's own WhatsApp number?
How is delivery priced in Irbid?
How much does it cost?
Can I try it before paying?
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